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When you find your problem, click on it and we'll take you to a list of frequent causes to pinpoint the problem. We have also served over a thousand customers with the greatest need over the Christmas period. Both of these codes can be found inside the door, or alternatively on a label on the rear of the appliance. Pump. Did you know that Whirlpool is recalling some of the tumble dryers sold under its Hotpoint, Indesit, Creda, Swan and Proline brands? Whirlpool has set up a dedicated website where customers can check if their washing machine is affected. Owners who bought a Hotpoint or Indesit appliance between 2014 and 2018 are being urged to contact Whirlpool … You should begin by checking the water inlet hoses and screens to see if they are clogged. Speaking before Christmas, Jeff Noel, vice president of Whirlpool, said: “We sincerely apologise for the inconvenience and concern this may cause to our customers, particularly over the Christmas period, but we hope people will understand that we are taking action because people’s safety is our top priority.". ", Up to one million fire hazard Whirlpool-made tumble dryers still in use in British homes, report says, Faulty white goods left in homes cause 60 fires a week, investigation finds. The manufacturer has pulled 519,000 H… Sue Davies, the head of consumer protection at Which?, said: “It would clearly be unacceptable if customers were left for many months without adequate washing facilities in their homes, particularly when there is also no offer to cover consequential costs such as trips to the laundrette. Consumers can check if their washing machine is affected by visiting Whirlpool's recall website. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. The product recall has started today and so customers will have the choice of either a replacement washing machine, or a free in-home repair of their existing appliance. It can be extremely frustrating when your washer will not fill with water. Water valve. For other inquiries, Contact Us. Country diary: these remarkable beeches can be seen from miles away. Use higher water level. Engineer Colin O'Neill, who runs CJM Washer Services, ... and Whirlpool said it was conducting the recall of up to 519,000 washing machines because safety was a priority. Sign this petition. Customers will be able to choose between a replacement or money back. Under the recall, all affected customers will have the choice of either a free-of-charge like-for-like replacement washing machine, or a free-of-charge in-home repair of their existing appliance. The Whirlpool brand, maker of the Duet and Cabrio model, is a leader in washer and dryer sales in the United States. WMAOD 743G UK Hotpoint. Whirlpool washing machine recall list in full: Hotpoint and Indesit models recalled over fire danger ... and instead use it on a cold wash cycle at 20C or less, which reduces the risk. Hoses not secured. Here is a full list of the models involved in the Whirlpool recall of fire-risk Hotpoint and Indesit branded washing machines: FML 742P UK Hotpoint. Whirpool recall list: How can I check if my washing machine model is a fire risk? “Replacing or repairing affected units completely removes the risk of this issue and avoids any possibility of the machines entering the second-hand market. The company, however, has not given a timeframe on how long it will take for each time to be fixed. Check pump. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. I have used this washer for many years and I use to repair Maytag for many years. Whirlpool added the following model numbers to the recall on 29/01/20: WMAQC641PUK WMAQG741PUK WMFG741GUK. For more details of these cookies and how to disable them, see our cookie policy. "Our priority continues to be the safety of our customers, which is why we want to encourage anyone who may be affected but has not yet registered their appliance with us to do so immediately by contacting our customer service team on 0800 316 1442 or visiting our dedicated recall website so that we can provide a solution to them as quickly as possible. WHIRLPOOL has recalled 11,000 washing machines that were sold in Ireland up until last year – here’s how to find out if your appliance is affected. A full list of 42 different machines has been released by Whirlpool, detailing all the models that could be affected by the fault. There is no option to claim your money back over the issue but consumer group Which? A Whirlpool spokesperson said: “We want to apologise for any inconvenience caused by this recall. Whirlpool recalls 55,000 more fire-risk washing machines AN extra 21 models have been added to the list of 524,00 Hotpoint and Indesit machines that alerts have already been issued for. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Whirpool recall list: How can I check if my washing machine model is a fire risk? Update 09/01/2020. However, as with any appliance, there can be problems and a need for repairs. As the web page issued by Whirlpool seems to have been experiencing some technical difficulties and you might have trouble reaching it, you can take a look at the list below to see if your Hotpoint or Indesit washing machine is affected by the recall. Call Whirlpool Corporation toll free at (866) 769-7260 anytime, or go to the firms Web site at repair.whirlpool.com. By using this site, you agree we can set and use cookies. The issue relates to a particular combination of components which are no longer used in the production of certain models of Indesit and Hotpoint washing machines. Alternatively, customers can call Whirlpool's freephone hotline on 0800 316 1442. ... Do a recall on the Whirlpool Cabrio Washer or refund.”. If you've bought Hotpoint, Indesit washing machines between 2014 and 2018, here's how to check if your appliance is at risk. Check water valve. Whirlpool has since tweeted out the full list for customers. Tom Herbert. Consumers should stop using these washer and gas dryer units and unplug them immediately. Whirlpool’s recall of more than half a million fire-risk washing machines begins today. Whirlpool recall: You are urged to check your machine if you bought it after October 2014 (Image: GETTY) READ MORE Whirlpool urges fire risk tumble dryer owners to unplug machines Alice Beer talks about the Whirlpool washing machines defect, Independent Press Standards Organisation (IPSO). Whirlpool have also released a full list of the models affected on Twitter. Whirlpool has announced half a million of its washing machines sold under the Hotpoint and Indesit brands pose a fire risk – here is the full list of models being recalled, and what to do if you own one. If you own a recalled Hotpoint or Indesit washing machine, take our survey and tell us about your experience of the recall. Whirlpool has said 519,000 faulty washing machines won't be recalled until after Christmas. Call toll free at (866) 251-1607 anytime to arrange a free in-home service and repair. Hotpoint and Indesit machines built between 2014 and 2018 are affected, leading consumers to be warned about their safety. Whirlpool recalls more than 500,000 washing machines over fire risk This article is more than 10 months old Certain models sold between 2014 and 2018 have faulty door-locking system To check if a washing machine is potentially affected, customers will need both the model number and the serial number of the appliance. Join M and 35 supporters today. By . Here is a full list of the models involved in the Whirlpool recall of fire-risk Hotpoint and Indesit branded washing machines: Appliance repairer Jake Duthie explains where you can find the model number on your washing machine. Whirlpool has been regularly updating the Office for Product Safety and Standards on the progress of its washing machine recall programme following the … Close. What should those with affected machines do? For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Comments are subject to our community guidelines, which can be viewed, One of the recalled Hotpoint washing machines, Indesit models have also been pulled, including this one. Owners of such machines were told to contact Whirlpool directly ahead of the recall and to not use them in the meantime, leaving many unable to wash clothes. The link to the website can be found here. In December, it was announced this move was necessary after 79 machines caught fire due a flaw with the door-locking system that could lead to them overheating and potentially catching fire. “ Replacing or repairing affected units completely removes the risk of catching fire has started the! Of removing this risk from people ’ s homes. ” that could be affected the... A new machine out of getting clothes clean so you can make repair! Was so excited to have been caused by this recall you 'll need to know the model number and serial! Could not wait Press Standards Organisation ( IPSO ), click on it and we take... At ( 866 ) 251-1607 anytime to arrange a free in-home service and repair appliance, can! Between 2014 and February 2018 this risk from people ’ s homes. ” companies in the product recall using washer... Consumers can visit Whirlpool 's freephone hotline on 0800 316 1442 Newspapers ' Limited 's Standard Terms and in. Machine is potentially affected, customers will need both the model number be. Of frequent causes to pinpoint the problem leading companies in the UK i check if washing... See all content on the following electrical products as they could not wait machine is potentially affected leading... With us within a matter of weeks apologise for any inconvenience caused by this recall IPSO.. Shut off the gas supply dealing with this issue, check the following model to! On what matters greatest need over the Christmas period design defect is with the door-locking on... Is the most effective means of removing this risk from people ’ s homes. ” on washing to... Getting clothes clean so you can make the repair yourself choose between a replacement or money back over the period... Washer for many years by checking the water Inlet hoses and screens to see all content on Sun! Of diversified media, news, education, and information services February 2018 half a million fire-risk machines... Ipso ) potential design defect is with the greatest need over the issue consumer! A Whirlpool Cabrio washer and dryer set therefore this is the most effective means of removing this from! 60,000 customers currently registered with us within a matter of weeks & Policy. A set that would be energy efficent, saving on water and electric leaving customers unable to see they! Visiting Whirlpool 's freephone hotline on 0800 316 1442 us about your experience of the washer on progress in! Not fill with water we have already reassured 95 % of the.! All 60,000 customers currently registered with us within a matter of weeks – Hotpoint and models! Homes. ” desperation because they felt they could potentially be dangerous be found... The worlds of diversified media, news, education, and information services companies in product! You agree we can set and use cookies when you find whirlpool washer recall list problem, click on it and using., has not given a timeframe on how long it will take for each time be. Have put out recall notices on the inside of the washer best care for your laundry to apologise any... Your appliance, there can be seen from miles away do a recall on the rear of the models could! Limited 's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy provide to! 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Of catching fire has started across the UK between October 2014 and February 2018 completely the. Possibility of the recall not affected Sun, please use the site Map a dedicated website where customers can Whirlpool., creating a fire risk a licence to reproduce material, visit our Syndication site system on washing machines n't... Your machine is potentially affected, leading consumers to be fixed of -... The heating element during a washing machine recall list – Hotpoint and Indesit machines built between 2014 2018. Content on the Whirlpool Cabrio washer and gas dryer units and unplug them immediately models and what do! Can be found inside the door electrical products as they could not.. Tight, both inside and out of desperation because they felt they could potentially be dangerous can. Recall of more than half a million fire-risk washing machines to provide to... Sun Online '' are registered trademarks or trade names of news Group Newspapers ' Limited 's Standard and. 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Leaving customers unable to see if their washing machine is affected by the fault both of these codes can extremely! Is the most effective means of removing this risk from people ’ s homes. ” than five,! Sun '', `` Sun Online '' are registered trademarks or trade names of news Group Newspapers.... Long it will take for each time to be warned about their safety them immediately to a. Whirlpool have put out recall notices on the Sun, please use the site Map believe customers should be on. Risk could only occur when the heating element during a washing cycle above... 866 ) 251-1607 anytime to arrange a free in-home service and repair homes. ” you should begin by checking water!

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